Accessibility Statement

TRANSCEREALES CRUZ S.L. website is committed to making its website accessible in accordance with Royal Decree 1112/2018 of 7 September on the accessibility of websites and mobile applications in the public sector.

This website complies with the requirements of the UNE-EN 301549:2019 standard, taking into account the exceptions established in Royal Decree 1112/2018.

The website has been designed with a responsive layout, ensuring optimal viewing on tablets and mobile devices. It is optimised for the latest versions of major mobile browsers, including Chrome for Mobile, Firefox for Mobile, Safari Mobile, Opera Mini and the native Android browser.

The last accessibility review was carried out in August 2023.

COMPLIANCE STATUS 

The TRANSCEREALES CRUZ S.L.  is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-compliance aspects described below.

NON-ACCESSIBLE CONTENT 

Non-compliance with Royal Decree 1112/2018

The content listed below is not fully accessible for the following reasons (all currently under review and to be improved in future updates of the website):

Examples: 

  • Some images may not be correctly marked as decorative.
  • Occasional editing issues may exist on certain web pages.
  • Disproportionate burden: not applicable.

Certain content may fall outside the scope of applicable legislation.

PREPARATION OF THIS ACCESSIBILITY STATEMENT 

This statement was prepared on 19 August 2023.

The method used to prepare this statement was a self-assessment carried out by the company. 

Last review of the statement: 23 August 2023.

FEEDBACK AND CONTACT INFORMATION 

You may submit communications regarding accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), such as:

  • Reporting any possible non-compliance with accessibility requirements.
  • Informing us of any difficulties accessing content.
  • Submitting queries or suggestions for improving website accessibility via: info@transcerealescruz.com

You may also submit:

  • A complaint regarding compliance with Royal Decree 1112/2018.
  • A request for accessible information relating to:
    1. Content excluded from the scope of the legislation under Article 3(4).
    2. Content exempt from accessibility requirements due to disproportionate burden.

Requests for accessible information must clearly specify the facts, reasons and request in order to verify that it is reasonable and legitimate.

If a request for accessible information or a complaint is rejected, if you disagree with the decision taken, or if the response does not meet the requirements set out in Article 12.5, the interested party may file a complaint. A complaint may also be submitted if twenty working days have passed without receiving a response. Complaints may be submitted via the General Electronic Registry of the Ministry of Economic Affairs and Digital Transformation, as well as through other channels established under Law 39/2015 of 1 October on the Common Administrative Procedure of Public Administrations. Complaints will be received and processed by the Sub-Directorate General for Service Inspection of the Ministry.